Data deletion for a project decision record
Delete the ShipOrStop data tied to your account or project.
Use this page when you want a saved idea review, Build Plan, milestone history, final review, connected Google token, or full account record removed.
Do not send passwords, OAuth tokens, service role keys, private API keys, or Search Console exports unless support asks for a limited file.
How to request deletion
- 01
Send the request from your account email
Email support@ship-or-stop.com from the address you use for ShipOrStop. If you write from another address, include the account email so support can match the saved record.
- 02
Name the ShipOrStop record
Say whether you want one project deleted, connected Google tokens removed, the whole account deleted, or all saved data tied to the account.
- 03
Add the project identifier if you have it
A project URL, project ID, exact project name, or visible request ID helps match the request without exposing unrelated account data.
- 04
Revoke Google access if you want reads to stop now
If your main concern is GSC access, revoke ShipOrStop from your Google Account permissions so no new Google reads can use that grant.
Fastest request format
- Account email used for ShipOrStop
- Project URL, project ID, or exact project name if the request is project-specific
- Whether to delete one project, Google tokens, the account, or all saved account data
- Any request ID shown in a recent error or support thread
What can be deleted
Deletion removes ShipOrStop records after the request is verified. It does not delete source data inside Google Search Console or other third-party accounts you control.
- The account profile tied to the verified request
- Saved projects, Phase 0 scores, Build Plans, milestones, check-ins, and final review notes
- Stored Google OAuth tokens used for connected GSC access
- Email preferences and request records that are no longer needed for the account
Records we may need to keep
Some records may stay when they are needed for security review, abuse prevention, legal obligations, manual upgrade or payment records if any exist, or backup integrity. Aggregated product metrics may remain if they no longer identify your account or project.
Processing timeline
Verified deletion requests are reviewed within 30 days. If the request does not match an account, support may ask for the minimum extra detail needed to verify it.
Related privacy details
The privacy policy explains which account, project, Google, and service records ShipOrStop stores before a deletion request is made.
Read the privacy policy